As you may be aware, the cost of operating facilities such as AquaPulse, Eagle Stadium and Werribee Outdoor Pool are considerable. At WynActive, we attempt to limit the impact of increasing costs on our members and guests, absorbing them wherever possible.
We have recently reviewed all WynActive membership and casual fees for 2019/20. In some cases this has resulted in a small increase. Details of the new membership rates are available here WynActive Membership Types 2019 or by clicking “Membership Types” at the bottom of the WynActive homepage and scrolling to the back page. A copy of your current Terms and Conditions can also be found here WynActive Terms and Conditions or by clicking “Terms and Conditions” at the bottom of the WynActive homepage.
Important Swim School Membership Changes
We understand that many families take the opportunity to go on holidays to spend quality time with loved ones after the school year has ended and as such may not have the opportunity to visitAquaPulse. Based on your feedback, we have decided that we will no longer direct debit Swim School Memberships during the summer school holiday break (Monday 16th December 2018 – Tuesday 28th January 2019).
This means the annual costs of All Swim School Membership types will be equally spread across 23 direct debits, rather than 26. You will not be debited on December 13th, 27th 2019 and January 9th 2020.
The great news is for those families who are still around during the holidays, is that swim school students will continue to have access to the pools with complementary entry for one responsible person.
The new rate will come into effect on 1 July 2019. In line with clause 6.9 of the terms and conditions of membership, your direct debit charge will be adjusted from the first direct debit date in July - Thursday 11th July 2019.
Feel free to contact us on 8734 5678 if you have any questions, or alternatively, if you prefer to respond in writing you can send an email to firstname.lastname@example.org or postal address 80-82 Derrimut Rd Hoppers Crossing 3029.